I recently attended a seminar on Creating Customer Loyalty. The speaker, Pete Winemiller, shared a study by the Rockefeller Corporation on Customer Loyalty…why they go and why they stay. So what was reason 68% of customers leave a business? They encountered an Attitude of Indifference from someone representing the business. Wow, that’s a huge hit for any business and really kills your sales. I’ve read several studies on the cost of a business to replace clients and though there is no definitive answer it takes a lot of time, effort, and money. Why not keep the clients you already have?
So how do your customers and clients feel about your business? Do you know – have you asked them? Do they feel valued? How do you show them your appreciation?
At UrbanaBox we have years of experience in business and have used it to develop relevant and useable gift boxes that will get you a WOW back from your clients. Just close your eyes and imagine the surprise when they receive a package from Fedex. They open the shipping box, pull out the packing, to find a glossy box all tied up with a ribbon and a personalized note from you tucked under it.
As they slide the ribbon off and open lid they see your Company’s name on the bottle of wine. In the box there are goumet chocolate truffles, a book on wine, and perhaps a cigar or two. Or maybe you choose a CoffeeBox. Again, your logo on a bag of fresh roasted coffee, a branded mug, delicious cookies, chocolates, the Coffee Bar music CD.
To get into the Holdiay spirit we have created a "Going Green for the Holidays" gift boxes for your eco-friendly clients and customers. Who wouldn't love to get one if they've been good?

Give us a call to order yours today.